Returns & Exchanges

At Joannes E-Stim Emporium, we want you to be completely satisfied with your fashion-forward purchases. If your items aren't a perfect fit, we offer a 30-day window for returns and exchanges on all unworn apparel with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all labels and tags are intact to qualify for a full refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned garments, we will process your refund or ship your exchange within 5-7 business days.